Privacy Policy

Information we collect

• Account: name, email, password (hashed), and your role (client or barber).
• Profile & content: avatar, bio, photos you upload, captions, reviews you write, and looks you save to plan a cut.
• Hair Profile: the hair record and reference photos you choose to keep, and the cut history barbers add. This is private to you and shared only with barbers you grant access.
• Contacts (barbers, optional): if you choose to import clients from your phone, Vadd reads your contacts only after you grant permission and uploads only the entries you select.
• Bookings: appointment times, the barber and service, and status.
• Location (optional): if you grant permission, approximate coordinates to show nearby barbers. You can decline and still use the app.
• Diagnostics: crash and error reports, the installed app version and build, and a pseudonymous account ID used to identify repeated failures. Reports exclude profile details, messages, photos, screen captures, and view hierarchies.

Photos and metadata

We strip location (EXIF/GPS) data from images on upload so your photos don’t reveal where they were taken. Hair Profile reference photos are stored privately and served only to you and barbers holding a valid grant.

Photos of you taken by your barber

A barber may add after-cut photos to your cut history. These are private. They are stored in a private bucket and shown only to you and to a barber holding a valid grant, and there is no way to publish them publicly from the app. You can hide any of them from your profile at any time, and bring them back later. Deleting your account deletes them.

Separately, a barber may post photos of their own work publicly on their profile or share them to social media. Our Terms require them to have your permission before posting a photo of you, and a parent or guardian’s permission for a photo of a minor. If a photo of you was posted without your permission, email us and we will remove it.

How we use it

To run the core features: accounts and sign-in, search and booking, Hair Profile sharing, reminders, and diagnosing crashes. We also use it to keep the service safe, for example reviewing reported content. We do not sell your personal information or use it for advertising or tracking.

Who can see what

Barber profiles, the work barbers post, and reviews are public. Your email, bookings, and Hair Profile are private. A barber can read your Hair Profile only through a valid, non-expired grant, and every access is logged for you to review. You can revoke a grant at any time.

Service providers

We use Supabase (database, authentication, storage), Vercel (hosting), Expo (delivering push notifications to your device), and Sentry (crash and error diagnostics) to operate the service. They process data on our behalf under their own terms. We do not share your data with anyone else for their own purposes.

Your rights

You can access and update your information in the app. You can delete your account in the app (Profile, then Settings, then Privacy, then Delete account); deletion removes your profile, photos, bookings, and reviews. For a copy of your data, email us and we will provide it. Depending on where you live (e.g. California/CCPA), you may have additional rights to access, delete, and opt out of sale (we don’t sell data).

Age

You must be at least 17 years old to have a Vadd account. We do not knowingly collect information from anyone under 17. If you believe a child has created an account, email us and we will delete it.

How long we keep it

We keep your account data for as long as your account exists. When you delete your account we delete your profile, photos, bookings, and reviews. We keep a limited record of a completed booking where we need it to meet a legal or tax obligation, and crash diagnostics expire on our provider’s schedule.

Changes to this policy

We may update this policy. If a change is significant we will say so in the app before it takes effect, and the date at the top always shows the current version.

Contact

Vadd is operated by Markivia Digital LLC. Questions or requests: email support@markiviadigital.com.